Anyone received their SC2.0 SP preorder from Mongoose yet?

[buzz]

I have not received my copy yet. I figured it would take a while, being shipped from across the pond, but I was curious if anyone else had received their copy.

[meadicus]

I pre-ordered both SP and World on Fire from Mongoose. I'm in the UK, so was expecting my books sometime early in December, this didn't happen.

I've been in contact with the mongoose guys and it looks like they've been having problems printing enough to meet demand. As plenty of people have been picking them up form FLGS it appears as though Mongoose decided to fill their orders from shops before those from people like you and I.

I did receive WoF on Saturday, it have a note with it saying they're currently out of Second Printings but will dispatch ASAP.

[buzz]

As plenty of people have been picking them up form FLGS it appears as though Mongoose decided to fill their orders from shops before those from people like you and I.

So much for ever pre-ordering from them again. 

[Aragathor]

I'm frustrated, gonna rant here:
1. My local FLGS says that "Spycraft is dead, there is nothing new coming out from them." Those guys are blind and ignorant... (Yes they refuse to order the books)
2. My favourite online shop refuses to carry and order mongoose printed books.
3. It looks that ordering from mongoose directly means waiting a long time to see the books.
4. Amazon says that the books will be out on the 28th of february.

Why do I have the feeling that something isn't right with the retailers.
Do they have too much money?

[Krensky]

Lazy comes to mind.

[TheTSKoala]

New Publisher, new issues.  I'm sure the bizz folks of Crafty and Mongoose will get it hammered out.  From what I heard, Mongoose just had an overhaul of it's printing capabilities, and Crafty Games is a new corp.  So growing pains are expected.. ...at least we're actually getting new product.. unlike say.. *names 4 million other dead RPGs. *

[Crafty_Pat]

It's tricky. We can somewhat work with distributors, as at least they can be sometimes shown demand through retailers. Unfortunately, retailers - notwithstanding the many good ones out there - tend to be a lot more judgmental. It's fair, I suppose, since they get stuck with bad product and have to eat it sometimes, but a lot of them have either given up trying to figure out what would actually sell beyond a few staples, or just don't try. It's the curse of the hobby gaming print market. Well, one of them. :-/

There's not much we can do to convince your particular store ourselves except continue to produce product and prove them wrong. They're not going to believe us any more on the phone than they will if they just visit our site (and clearly, they're not doing that either). Calling every retailer who refuses to stock our stuff isn't really all that practical for a company our size anyway.

This is one of those cases where we have to rely on you guys to change things. Once you get your books - and you'll get them, Mongoose will catch up soon (in a twisted way, it's actually a positive thing that they're having trouble keeping up with demand) - take them into the store and show them off. If they have demo areas, run the game there (we can provide demo missions - go here for details). Talk the game up to other customers and increase demand. Eventually the store will have to change its tune.

[buzz]

I'm simply disappointed that the hardcore fans who gave Mongoose money in advance and waited through months of delays appear to be at the bottom of their priority list. The seems 180 degrees from my experiences with other companies.

[Crafty_Pat]

I'm simply disappointed that the hardcore fans who gave Mongoose money in advance and waited through months of delays appear to be at the bottom of their priority list. The seems 180 degrees from my experiences with other companies.

So far that's just supposition. All we know for sure is that they're short and that both store orders and preorders still need to be filled. We're not going to assume that a conscious decision was made until we have that fact in front of us. Per our experience with Mongoose to date, it seems unlikely that they're ignoring preorders. More likely they printed a bunch, thought it was enough, and started sending them out to both groups at once, only to run out midway through the process. It could also have been a communication error.

Hang tight. We'll figure out what's going on.

[buzz]

True, I probably shouldn't assume.