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Author Topic: The Mistborn Adventure Game Releases December 15  (Read 4001 times)
Skywalker
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« Reply #75 on: December 15, 2011, 10:04:54 PM »

Pity that the postage costs nearly as much as the book but meh, Christmas present to myself.

Yeah. The shipping cost is the genuine cost but it is on the high side IME. Still not as bad as I feared Smiley
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Crafty_Pat
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« Reply #76 on: December 15, 2011, 10:13:44 PM »

*Scratches head*
Ok.. I'm confused
The download link I was sent says "Click here to download Mistborn Adventure Game Deluxe Hardcover Edition"
However the download actually downloads the House of Ash novella, not the manual itself. Is it just me?

You may want to read that again. It thanks you for purchasing the hardcover, and invites you to download the Digital Edition. At least that's what it's done in test for the last several hours.
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« Reply #77 on: December 15, 2011, 10:18:03 PM »

Hey everyone,

First, apologies for the lateness in the day. We did say it might not happen all that early - well, we actually said that we were having to rely on the schedules of others, and that we'd get it up as soon as we could. All that's true. The web developers in the audience may recognize the "Drupal-ness" of our site - that means it's a bit hard to work with sometimes, especially when setting up direct orders (something we've never done before). We would have loved to have set up something to just automatically go live at midnight last night. Sadly, the site doesn't have that functionality either, nor does any ecommerce option we have available that will speak with the site. So we had to do things manually, and that meant waiting on folks to make it happen. So it goes.

Second, those of you who purchased the book at Gen Con are receiving the same files we're making available to everyone else here. We apologize that those haven't already gone out, but the process to update you is reliant upon the sale process being in place. We know, silly. Believe us, if we could make this process any smoother at this stage, we would.

Third, those shipping costs are 100% naked. - that is to say, they're being automatically calculated by the carrier, and we claim zero money on that front. Shipping sucks. Imagine what we pay getting whole palettes of books across the country.  Cry

Fourth, uh, stay tuned. I'm sure there will be more in a bit...
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« Reply #78 on: December 15, 2011, 10:19:23 PM »

Patience, everyone!  Sheesh, we have waited till now, a few more hours or whatnot is not a big deal for a PDF - which you are getting FREE!  We will get the books, they will be beautiful, and just enjoy!!  Thanks Crafty for everything and cannot wait to see it!!
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darkeyedblues
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« Reply #79 on: December 15, 2011, 10:26:36 PM »

woo, there it is. Downloading now.
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Crafty_Pat
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« Reply #80 on: December 15, 2011, 10:38:50 PM »

woo, there it is. Downloading now.

You're a pre-order customer, I take it? That would please me.

The pre-orders have been updated, and everyone should see an email from ejunkie shortly - if you haven't already. Again, we apologize for the sale page going up first - it was just the workflow, and we didn't figure the less than an hour it took to get those emails out would be a big deal.

Anyone running into any problems with any of this - the sale page, the pre-order emails, or anything else - should email us directly at service@crafty-games.cvom. Please recognize that Alex is out of the country just now, and I sometimes sleep. In fact I'll probably get back to it for the first time in a few days tonight, and I may be out for a little while. I will be replying all messages as soon as I can, and I do ask for your patience as I handle your concerns.

Rest assured that any and all questions, comments, and grievances will be addressed as promptly and professionally as possible. I'm here to help. Smiley

Kalthandrix - I'll be sending a PM shortly.

Thanks all!
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« Reply #81 on: December 15, 2011, 10:39:47 PM »

Bien! Downloading now! You can sleep now, pat!  Grin
« Last Edit: December 15, 2011, 10:42:35 PM by Aldus Vertten » Logged

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Leviathan
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« Reply #82 on: December 15, 2011, 11:11:00 PM »

You should get a zip file with House of Ashes PDF, Mistborn Adventure Game PDF and House of Ashes ePub.

Trying unzipping again or looking inside the zip file.

Alas not, I've downloaded it three times just in case, it's a Zip file called "a_house_of_ashes", containing both a PDF & UPUB file of the A House of Ashes novella.

You may want to read that again. It thanks you for purchasing the hardcover, and invites you to download the Digital Edition. At least that's what it's done in test for the last several hours.

Here is the word for word of what I'm getting. Should I be getting something else?

********************************

Click here to download Mistborn Adventure Game Deluxe Hardcover Edition
Thank you for purchasing the Deluxe Hardcover Edition of the Mistborn Adventure Game!

In order to address fan feedback from the Digital Edition and offer the clearest and cleanest version game possible, we will be sending files to the printer in early January. We will ship your book(s) to you as soon as we receive them (currently estimated to be sometime in February).

In the meantime, please enjoy your copy of the Mistborn Adventure Game novella, a House of Ashes.

If you have any questions, comments, or concerns, we'd love to hear them at epub@crafty-games.com.

Thanks for your support, and stay Crafty!
************************************
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Crafty_Pat
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« Reply #83 on: December 15, 2011, 11:19:20 PM »

Bien! Downloading now! You can sleep now, pat!  Grin

Not quite. Two more things to get up first. I'll swing back in a bit with an update.
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« Reply #84 on: December 15, 2011, 11:20:58 PM »

Here is the word for word of what I'm getting. Should I be getting something else?

********************************

Click here to download Mistborn Adventure Game Deluxe Hardcover Edition
Thank you for purchasing the Deluxe Hardcover Edition of the Mistborn Adventure Game!

In order to address fan feedback from the Digital Edition and offer the clearest and cleanest version game possible, we will be sending files to the printer in early January. We will ship your book(s) to you as soon as we receive them (currently estimated to be sometime in February).

In the meantime, please enjoy your copy of the Mistborn Adventure Game novella, a House of Ashes.

If you have any questions, comments, or concerns, we'd love to hear them at epub@crafty-games.com.

Thanks for your support, and stay Crafty!
************************************

That means you ordered just the hardcover - not the bundle that also comes with the PDF. Was that your intent?

To clarify, all customers get A House of Ashes. Only those buying the Digital Edition or a bundle get the full game PDF.
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« Reply #85 on: December 15, 2011, 11:27:03 PM »

That means you ordered just the hardcover - not the bundle that also comes with the PDF. Was that your intent?

To clarify, all customers get A House of Ashes. Only those buying the Digital Edition or a bundle get the full game PDF.

Darnit, looks like I hit the wrong selection the second time around (had some minor browser issues, and mustn't have checked properly the second time since I'm at work) ><
*Edit*
To prevent threadjacking, I'll send the followup to service@crafty-games.com.
« Last Edit: December 15, 2011, 11:44:36 PM by Leviathan » Logged
Crafty_Pat
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« Reply #86 on: December 15, 2011, 11:56:11 PM »

That means you ordered just the hardcover - not the bundle that also comes with the PDF. Was that your intent?

To clarify, all customers get A House of Ashes. Only those buying the Digital Edition or a bundle get the full game PDF.

Darnit, looks like I hit the wrong selection the second time around (had some minor browser issues, and mustn't have checked properly the second time since I'm at work) ><
Is there anything I can do to add the PDF bundle in now?

Was going to send you a PM but you beat me to it with your email. Smiley

I'll follow up there.
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« Reply #87 on: December 16, 2011, 12:41:03 AM »

I got the email and downloaded it.  I preordered it about 30 minutes after the option to preorder it and Spellbound went up.  Don't have time to read it though, I'm on my way out.

The only concern I have is that I don't see any reference to what I purchased, the way that Leviathan has - I ordered the bundle with the deluxe hardcover and PDF, but it only has PDF mentioned in the email.  So I just want to be sure that it hasn't incorrectly allocated me the wrong product or anything - if everyone (except Leviathan?) got the email that doesn't mention their hardcover then it's all good, otherwise I'll shoot you an email Pat.
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EmpactWB
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« Reply #88 on: December 16, 2011, 01:05:01 AM »

Third, those shipping costs are 100% naked. - that is to say, they're being automatically calculated by the carrier, and we claim zero money on that front. Shipping sucks. Imagine what we pay getting whole palettes of books across the country.  Cry
Considering there's a $2.41 shipping charge for the digital version when I go to check out, my wallet cries for you.
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Leviathan
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« Reply #89 on: December 16, 2011, 07:50:40 AM »

Say Crafty, question.
Feedback/typos/ambiguous rules/etc that we've found in the PDF. Did you want them emailed through, or is there a plan to create a thread on these forums for putting them all up?
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